Refund, Return & Cancellation Policy

Dear Valued Luxuryforless Customer,

Thank you for choosing Luxuryforless.store.

Our goal is to make your shopping experience simple, transparent, and enjoyable. We carefully select our products and offer frequently changing collections of shoes and accessories for women and men at affordable prices.

Please read our Refund, Return & Cancellation Policy below before making a purchase.

Returns & Right of Withdrawal

If you are purchasing as a consumer, you have the right to withdraw from your online purchase and request a return within 14 calendar days from the date you receive your order, unless a legal exception to the right of withdrawal applies.

To exercise your right of withdrawal, please contact us at karolinagarnyt@gmail.com within the applicable 14-day period and clearly inform us of your decision to withdraw from the purchase.

After notifying us, the product must be returned within the period required by applicable law.

Return Conditions

To help us process your return efficiently:

• Products should be returned in their original condition and must not have been used beyond what is reasonably necessary to inspect their nature, characteristics, and functionality.
• Shoes should only be tried on indoors on a clean and protected surface.
• Original boxes, dust bags, accessories, documentation, and other packaging supplied with the product should be included with the return.
• Any product or security tags should remain attached whenever reasonably possible.
• Customers may be responsible for any diminished value resulting from handling the product beyond what is necessary to inspect it.
• Products that have been worn, damaged, altered, washed, contaminated, or otherwise used beyond reasonable inspection may be subject to a reduction in the refundable amount where permitted by law.

Certain products may be excluded from the right of withdrawal where an exception under applicable consumer law applies, including certain personalized or made-to-order products and sealed goods that are not suitable for return for health protection or hygiene reasons once unsealed.

Sale & Discounted Products

At Luxuryforless, many products are offered at attractive or reduced prices as part of our regularly changing collections.

A product being discounted or on sale does not by itself remove your statutory consumer rights.

Products from previous collections or seasons may occasionally have minor signs of storage or handling on their external packaging. Where applicable, such characteristics do not necessarily indicate that the product itself has been used.

Any known significant product or packaging condition that could reasonably affect your purchasing decision will be communicated where appropriate.

How to Request a Return

To request a return:

1. Contact us at karolinagarnyt@gmail.com within 14 calendar days of receiving your order.
2. Include your full name and order number and clearly state that you wish to return the product or withdraw from the purchase.
3. We will provide you with the necessary return instructions.
4. Carefully package the product to prevent damage during transportation.
5. Return the product according to the instructions provided by our customer support team.

Unless otherwise required by law or agreed by Luxuryforless, the customer is responsible for the direct cost of returning the product when exercising the standard right of withdrawal.

If you have received an incorrect, defective, or damaged product, please contact us before returning it so that we can provide appropriate instructions.

Please do not send a return without first contacting our customer support team.

Refunds

Once a returned product has been received and inspected, the refund will be processed in accordance with applicable consumer law.

Where the statutory right of withdrawal applies, eligible payments received from you will be refunded as required by law, including the cost of the least expensive standard delivery method offered by us where applicable.

Additional delivery costs resulting from your choice of a more expensive delivery method than our standard delivery option are generally not refundable.

Refunds will normally be made using the same payment method used for the original transaction, unless otherwise expressly agreed.

We may withhold reimbursement until we have received the returned goods or you have supplied evidence of having sent them back, where permitted by applicable law.

Please note that after a refund has been issued, your bank or payment provider may require additional processing time before the funds appear in your account.

Damaged, Defective or Incorrect Products

We carefully check orders before dispatch. However, if you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible.

Please provide:

• Your order number;
• A description of the issue;
• Clear photographs of the product;
• Photographs of the packaging where relevant.

Please contact:

Email: karolinagarnyt@gmail.com
Tel.: +370 672 68367

We will review the information and provide instructions on the appropriate solution in accordance with your statutory consumer rights.

Your statutory rights regarding defective or non-conforming goods are not limited by this policy.

Order Cancellations

We begin processing orders as quickly as possible after they are placed.

If you wish to cancel an order before it has been dispatched, please contact us immediately at karolinagarnyt@gmail.com. We will make reasonable efforts to stop the order before shipment.

If the order has already been dispatched and cannot be cancelled, eligible consumers may still exercise their statutory right of withdrawal after receiving the order, subject to the conditions and exceptions described in this policy.

Exchanges

If you would like to exchange a product for another size or item, please contact our customer support team.

Exchanges are subject to product availability. Because our collections are deliberately limited and change frequently, we cannot guarantee that the same product or size will still be available.

Where a direct exchange is not possible, you may return an eligible product and place a new order.

Our Frequently Changing Collection

Luxuryforless is intentionally different from stores carrying thousands of similar products.

We maintain a smaller, carefully selected collection that changes regularly, with new arrivals every week. This allows us to keep shopping simple while continuously offering new shoes and accessories for women and men at attractive prices.

Because quantities may be limited, products that sell out may not always be restocked.

Customer Support

If you have any questions regarding a return, refund, exchange, cancellation, or your order, please contact us:

Luxuryforless.store
Owner: Karolina Garnyte (Luxuryforless)
Individual Activity Certificate No.: 1316698
Personal Code: 60411082218
Tel.: +370 672 68367
Email: karolinagarnyt@gmail.com

Account No.: BE54 9053 5310 8497
Bank: Wise
SWIFT/BIC: TRWIBEB1XXX

Our customer support team is here to assist you and make your Luxuryforless shopping experience as straightforward as possible.

Thank you for shopping with Luxuryforless.store.

Warm regards,
Luxuryforless Customer Service